Privacy Policy

Account details, course progress, and basic analytics. We avoid unnecessary data.

• Account & contact info: email address, display name, and support messages you send.
• Learning data: course enrollment and progress status to resume lessons across devices.
• Device & usage: approximate location (derived from IP at a city/region level), browser type, and basic event counts for reliability and performance.
• Payments: if applicable, payment processing is handled by third parties; we don’t store full card numbers on Yarn Academy.

To deliver courses, improve content, and provide support. We do not sell personal data.

• Provide the service: sign-in, access to content, saving preferences, and restoring progress.
• Support: respond to questions, troubleshoot, and communicate about changes.
• Improve Yarn Academy: understand which lessons help most, fix bugs, and enhance performance.
• Security: prevent fraud, abuse, and unauthorized access.

Legal bases (where applicable)

• Contract: to provide courses and account functionality.
• Legitimate interests: to secure and improve the platform.
• Consent: for non-essential cookies/analytics where required.
• Legal obligations: to comply with law enforcement requests or regulatory requirements.

We use essential cookies for preferences (like theme) and analytics with privacy in mind.

What we store

• Essential: settings like theme and core session functionality.
• Analytics (optional): aggregated insights to improve the experience.

Your choices

You can control cookies in your browser settings. If you decline optional analytics, the platform will still work normally.

• Access, correct, or delete your data.
• Opt out of non-essential tracking.
• Object to processing or request restriction (where applicable).
• Request portability of certain data (where applicable).
• Complain to a data authority where applicable.

How to make a request

Contact us using the details below. For security, we may ask you to verify your account before fulfilling a request.

Email: [email protected] — Phone: +1 415 555 0132

Data retention

We retain personal data only as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements.

Changes to this policy

We may update this policy from time to time. Updates will be reflected on this page with a revised effective date.

Effective date: 2026-04-01